This rebate program has been in effect since September 26, 2008 and it covers several kinds of work. Firstly, the installation of a basement BACKWATER VALVE (www.backwatervalve.com). Should a city pipe overflow (which has happened often in all City areas), dirty water can flow back into the house and flood the basement. This causes very bad smell, floor and property damage. To prevent this, a BACKWATER VALVE has to be installed. The bottom of the BACKWATER VALVE has a special gate which closes automatically when water flows back into the house. It prevents dirty water from entering your basement – so there is no flooding! Installation of this device is our specialty. The City will give you the maximum $1,250 for the work on BACKWATER VALVE.
Another solution is an installation of the new basement sump pit and new BASEMENT SUMP PUMP. The City gives $1,750 towards this installation. City further enhanced the program: if we replace for you an existing sump pump or install a secondary emergency sump pump with battery backup system, you will get rebate for this work too.
It may be determined that disconnecting foundation drains (weeping tiles) from the City sewer system by severing and capping the underground storm sewer connection pipe is also required to protect the home from basement flooding. This job is usually done in conjunction with sump pump installation. The City gives a maximum $400 for this job.
Before any installation, 24 Hours Plumber technician will have to assess your unique house situation. To do it properly, underground drain TV camera inspection is usually needed. This inspection allows: 1) to check drain pipe elevation; 2) to see if any branch pipe connects to main drain pipe in place where backwater valve has to be installed; 3) to check if there are any hidden defects on main drain pipe; 4) to find out how deep is the pipe and 5) to know in what direction pipe is installed. All these parameters will affect the price of installation.
Once the contract is signed, 24 Hours Plumber will obtain building permit for the project. Work will begin in time suitable for you. When installation is done, we will pass inspection usually within 2-3 days. Then whatever was excavated is backfilled, general cleanup is done, debris are removed, work comes to complete finish. You pay the balance, 24 Hours Plumber technician writes “Paid in full” on your invoice and puts there his signature. Then he will provide you with rebate application form and will help you to fill it up. Once it is done, you put in an envelope the application and original invoice and mail it to proper City department. Usually within 8-10 weeks your application is processed. Then you will get by mail your rebate cheque along with original invoice.
You are responsible for sewer pipe on your property, up to property line. This usually 4 inch diameter pipe connects to the City sewer from your property. If there is a serious problem in sanitary sewer pipe on City property, City will do repair or replacement of their portion of sewer pipe free of charge. We can find out by doing underground drain TV camera inspection whether the problem in sewer pipe is on your property or on City property. In order to repair or replace sanitary sewer pipe on your property, you have to hire a private plumbing company.
Same for water service pipe. City will repair or replace the water service pipe on City property free of charge. Older galvanized water service pipe should be replaced as should be lead pipe (lead is a poisonous metal). City gives priority for replacement of those outdated types of pipe, work is done usually in short period of time. In order to repair or replace water service pipe on your property, you have to hire a private plumbing company.
24 Hours Plumber is respectful company, committed to business excellence. We are licensed and insured. We have been for over 12 years in drain, plumbing, waterproofing and heating business. OUR EXPERIENCE WILL HELP YOU GET REBATES THE CITY OWES YOU. We do all kinds of drain, plumbing, waterproofing work using modern technologies, such as pipe relining, torpedo work, pipe bursting and power flushing. We use underground TV camera to check faulty drains and repair them. We remove residue and building materials from the pipes. WE RECOMMEND THAT BEFORE BUYING A NEW HOME OR DOING RENOVATIONS YOU CALL US FOR DRAIN TV CAMERA INSPECTION. We have a record of outstanding service, and take pride in doing good work. WE ARE WAITING FOR YOUR CALLS.